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Compliance

Payment Security & Compliance

Safe, regulated, and transparent payments for every donation.

Regulated Processing

All donations are processed by our licensed payment partner. PaySoor.com never holds donor funds.

KYC & AML

Campaign owners complete KYC verification before payouts. Manual reviews and automated checks protect donors and recipients.

Data Security

PCI DSS partners, TLS encryption, and regular audits. Card data is never stored on our servers.

How Payments Work

  • 1) Donor Contribution: The donor pays through a secure checkout hosted by our regulated payment partner.
  • 2) Funds Held Securely: The payment partner collects and holds funds while the campaign is active and under verification.
  • 3) Payouts to Verified Campaign Owners: After completion and verification, the partner pays the campaign owner directly. Our platform fee is settled automatically by the partner.
  • 4) Refunds & Chargebacks: Handled by the payment partner according to their policies. Our team supports donors and campaign owners during the process.

KYC & Verification

All campaign owners must complete identity checks before any payout. This includes government ID, proof of address, and bank account ownership.

ID Verified Bank Verified Manual Review

Security & Data Protection

Encryption

TLS encryption protects payment details in transit. Sensitive card data is handled only by our payment partner.

PCI DSS

We use PCI DSS compliant partners. PaySoor.com does not store card numbers.

Access Controls

Strict access policies and regular checks keep your data secure.

Monitoring

Fraud screening and campaign monitoring reduce abuse and protect donors.

Regulatory Compliance Statement

PaySoor.com is operated by Kindly Tech LTD, a UK-registered company. We work only with regulated payment partners. Our processes align with FCA expectations, KYC and AML requirements, and GDPR for data protection.

Transparency & Contact

  • Email: support@PaySoor.com
  • Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
  • Operator: Kindly Tech LTD

Frequently Asked Questions

Our regulated payment partner processes every donation using their secure gateway. Payments do not pass through PaySoor.com systems.
No. Funds are collected, safeguarded, and disbursed by the payment partner. We only receive our platform fee through the partner when a campaign completes.
KYC checks are required before any payout. This may include ID, address, and bank ownership verification. Campaigns also undergo manual review.
After campaign completion and verification, the payment partner releases funds to the verified bank account of the campaign owner.
No. Card and bank data are processed only by our PCI DSS-compliant partner and are not stored on PaySoor.com servers.
We combine automated screening, manual campaign reviews, and KYC checks. Suspicious activity is paused and investigated quickly.
Email support@PaySoor.com. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK.

PaySoor.com is operated by Kindly Tech LTD. Payments are processed by regulated partners. We do not hold or manage donor funds.